Brushy Creek Municipal Utility District
Camp & Recreational Programming Refund Policies

General Guidelines

• A full refund will be issued to a registrant if a class/activity/camp is canceled by the District.
• All refunds may take up to 30 days for processing.
• All refunds will incur a administrative processing fee, unless otherwise identified. For low cost programs such as Playscape, a reduced fee will apply.
• The Board of Directors of the District reserves the right to modify all policies, or institute special refund or credit policies, at all times due to extraordinary circumstances, including pandemics.
• As noted below, District refund policies differ according to whether a recreational program is conducted by the District utilizing its own employees or whether a program is conducted by a third-party contractor on behalf of the District. Identification of programs conducted by third-party contractors is available upon request.

Recreational Class and Program Refund and Credit Policies for programs conducted by District (without third-party contract instructors EXCLUDING SWIM LESSONS):

Notices of Withdrawal and Requests for Refunds/Credits should be submitted by using the "Refund/Pro-rate Request" form (either in person or online at www.bcmud.org under forms) to Customer Service. For fee schedule, see the District Rate Order.

For Requests given seven (7) days or more in advance:
Registrants who withdraw from a class/activity a minimum of seven days before the date of the first class/activity shall be entitled to a refund or credit as follows:

• Registrants that paid by credit card shall receive a refund to their credit card;
• Registrants that paid by check or cash shall receive a refund by check; and
• Upon request, a registrant may receive a credit to its recreation account in lieu of a refund.

For Requests given less than seven (7) days in advance:

• No program registration fees shall be refunded or credited, unless this spot can be filled off the waiting list.

Swim Lesson Refund and Credit Policies for programs conducted by the District (without third-party contract instructors):

Notices of Withdrawal and Requests for Refunds/Credits should be submitted by using the “Refund/Pro-rate Request” form (either in person or online at www.bcmud.org).

For Requests given seven (7) days or more in advance:
Registrants who withdraw from a swim lesson session a minimum of seven days before the first class shall be entitled to a credit on their household account only.

For Requests given less than seven (7) days in advance:
No program registration fees shall be refunded or credited unless this spot can be filled off the waiting list.

Refunds will ONLY be granted:

• If the participant is moving 25 miles or more from the District (proof will be requested).
• If the District cancels the entire session of lessons.

Please note that if a lesson of a session is canceled due to weather, staffing, or pool closure, a refund will be issued to the participant's household account. 

Refund Policies for Summer Camp Programs, Camp Foxtail and Combination Camp conducted by the District {without third-party contract instructors):

Notices of Withdrawal and Requests for Refunds/Credits should be submitted by using the "Refund/Pro-rate Request" form (either in person or online) to Customer Service.

• 100% of the camp registration fee shall be refunded, less a cancellation fee.

• 50% of camp registration fee shall be refunded

• No program registration fees shall be refunded or credited, unless this spot can be filled off the waiting list.

Refund policies for Youth League Registration conducted by the District (without third party contract instructors):

Registrations who withdraw from a league more than 7 days in advance of the league start date shall be entitled to a refund as follows: 

• 100% of the registration fee shall be refunded, less a cancellation fee.

Extraordinary hardships for District programs (without third-party contract instructors):

Refund and Credit Policies for programs conducted by third-party contractors instructors:

Click here to access the BCMUD Refund Policy.